Last updated: 28/08/2024

 

At **Jem'A Conciergerie**, we take the protection of your personal data very seriously. This privacy policy describes how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

1. **Data Collection**

We collect personal information such as your name, email address, phone number, and booking details when you use our services.

This data is collected via our website, by email, or during direct communication with our team.

 

2. **Use of Data**

The data collected is used for:

- Manage and optimize our concierge services,

- To communicate with you regarding your reservations or requests,

- Improve the user experience on our site,

- To comply with our legal and regulatory obligations.

 

3. **Data Sharing**

Your personal information is never sold or shared with third parties for commercial purposes. We may share your data with trusted partners to perform specific services (for example, cleaning providers), always maintaining confidentiality.

 

4. **Data Security**

We implement appropriate technical and organizational measures to ensure the security of your personal data against unauthorized access, loss, or alteration.

 

5. **Your Rights**

In accordance with the GDPR, you have the right to:

- Access your personal data,

- Correct inaccurate data,

- Request the deletion of your data,

- To limit or object to the processing of your data,

- Withdraw your consent at any time.

 

To exercise these rights, please contact us at the following email address: jema.conciergerie@gmail.com

 

6. **Cookies**

Our website uses cookies to improve your online experience. You can manage your cookie preferences through your browser settings.

 

7. **Policy Changes**

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page and, if necessary, you will be notified by email.

 

8. **Contact**

For any questions relating to our privacy policy or the processing of your personal data, please contact us at [your email address or phone number].

This privacy policy is designed to comply with the requirements of the GDPR and ensure the protection of your personal data when you interact with **Jem'A Conciergerie**.